WHATSAPP ORDERING

Turn WhatsApp conversations into direct orders.

Let customers order through WhatsApp using a natural conversation — connected to the same Ordevo ordering workflow.

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✓ Direct orders. One conversation. No marketplace commission.

Ordevo web ordering for restaurant collection and delivery

BUILT FOR CONVERSATIONAL ORDERING

From conversation to confirmed order.

Customers order naturally through WhatsApp. Ordevo guides the conversation, captures the order and sends it into your restaurant workflow.

01 Customer starts a conversation

Customers open WhatsApp from your website, social media or a direct link and tell Ordevo what they'd like to order.

02 Ordevo builds the order

The AI understands the request, helps customers choose items and extras, and confirms collection or delivery details.

03 Order goes to your restaurant

The confirmed order flows into your connected POS or Ordevo Terminal, ready for your team to prepare.

Smartphone screen with a pizza ordering chat conversation on WhatsApp, showing a user ordering 2 Margherita pizzas with extra mozzarella for collection at 7:30 pm. The order summary displays 2 Margherita pizzas for €24.00 and 1 extra mozzarella for €2.00, totaling €26.00. Confirmation messages show the order is confirmed for collection at 7:30 pm, followed by a graphic indicating the order is sent directly to the restaurant's POS or Ordevo Terminal.

WHY WHATSAPP ORDERING

Make ordering as easy as sending a message.

Give customers another way to order direct using an app they already know — while Ordevo handles the conversation and turns it into a structured order.

Hand holding a smartphone showing a WhatsApp chat with a conversation about ordering a Margherita pizza for collection, including a pizza emoji.

Easy for customers

Customers can order naturally through WhatsApp without learning a new ordering experience.

More direct orders

Give customers another way to order from you directly, with 0% Ordevo commission.

Less work for your team

Ordevo handles the conversation and captures the order, so your team receives the information they need to prepare it.

WHATSAPP ORDERING FEATURES

Everything customers need to order in a conversation.

From choosing their food to confirming fulfilment, Ordevo guides customers through the ordering process directly in WhatsApp.

Natural Ordering

Customers can order using everyday language instead of navigating a traditional menu.

Menu Understanding

Ordevo understands your menu, options, sizes, extras and modifiers.

Smart Upselling

Suggest relevant drinks, sides and extras naturally during the conversation.

Collection & Delivery

Capture the customer's preferred fulfilment option and the details needed to complete the order.

Online Payments

Send customers a secure payment option directly within the ordering journey.

Order Confirmation

Confirm the order and send it into your restaurant workflow, ready for your team to prepare.

Pronto per iniziare?

Unisciti a centinaia di ristoranti che già utilizzano l'IA per non perdere mai una chiamata, una prenotazione o un ordine. Attivo in 30 minuti, senza rischi.

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